FAQs

A Collection of Commonly Asked Questions at Mobility City of Southwest Florida

At our mobility store, we offer a wide range of equipment for rent and for sale, including mobility scooters, power chairs,
lift chairs, and more. Our knowledgeable staff can help you find the right equipment to meet your needs and budget,
but here is a list of our customers frequently asked questions at Mobility City of Southwest Florida

About/Showroom:

Monday-Friday 9:00 AM-5:00 PM
Saturday 8:00 AM-12:00 PM

Absolutely! Our staff are trained to help you find the right equipment to help you keep your independence. On top of that our CEO, Laura Paradowski, is a certified Occupational Therapist and can help you find the perfect solution to meet your mobility needs. Come visit our showroom where you can try the equipment out for yourself.

Yes! We deliver mobility equipment throughout all of Lee, Collier and Hendry counties. When you purchase new equipment in our store we offer free delivery!

Purchasing & Payment:

We do! We offer a discount to veterans every day!

Yes! We work with Acima (a lease to own program) and Care Credit to help you get the equipment you need.

We offer weekly specials and discounts to help all our customers get the equipment they need at a great price.

We offer weekly specials and discounts on our equipment. Our team will work with you to make sure you are getting the best prices on the equipment you need.

We are not able to accept health insurance at this time.

We have a wide range of products in each category to help meet your budget.

We are sometimes able to do this on a case by case basis.

All sales are Final.

Rentals:

Wheelchairs, Transport Wheelchairs, Rollators, Walkers, Knee Scooters, Mobility Scooters, Power Wheelchairs, Lift Chairs, Hospital Beds, Patient Lifts and Ramps

We rent most equipment by the day, weekend, week, and month.

Yes. We can deliver any of our rental equipment for a fee based on location.

We charge a delivery fee for rental equipment based on location.

Yes we can!

Not at this time

Yes we can offer a portion of your rental towards a purchase.

We are located 10 minutes from the Southwest Florida International Airport and can help coordinate delivery or pick up.

We can help you arrange rental equipment delivery or pick up near the Southwest Florida International Airport in Ft. Myers. Just give us a call at 239-341-4300 and we can get it set up for you.

We are able to arrange for equipment pick up if you are driving to a cruise from the Ft. Myers area.

Repairs:

Yes we provide mobile service to you at home.

We are able to do home repairs throughout Lee, Collier, Hendry counties and the surrounding areas.

We service Mobility Scooters.

It is best if you make an appointment if you are bringing equipment to us so that we can ensure our technician will be available.

Technicians:

Yes.

Yes

Yes we are.

In-Home Delivery:

We deliver all throughout Lee, Collier and Hendry counties.

We can usually schedule delivery within 48 hours depending on location.

We serve all of Lee, Collier and Hendry counties.

Products & Equipment:

Yes, we carry a range of bathroom safety equipment.

Yes, we accept phone payments for products and services.

Yes, we repair products purchased from other companies.

Yes, we provide repair services at homes, apartments, and assisted living facilities.

Yes we do. We offer battery replacement packages if needed.

Lithium batteries are manufacturer specific and would need to be ordered. We would be happy to assist you with this.

Yes we can sell you batteries for your mobility scooter or power wheelchair.

Yes, we sell chargers for mobility equipment.

We are sometimes able to do this on a case by case basis.

Yes! We have a wide variety of mobility equipment in our showroom. Come visit us and test drive one today.

Yes, we honor manufacturer’s warranties on mobility equipment.

Yes, we carry and service bariatric mobility equipment.

Sanitization:

We can use our sanitization equipment on non-motorized equipment.

No, sanitization will not ruin, rust, or fade your equipment.

Our sanitization system cleans at a very high temperature without the use of any chemicals.

That depends on the use and condition of your equipment.

We can come to you!